After looking into my options of where to begin in order to finance my start up business I decided to look into my local bank. I was able to look over some information pertaining to small business loans and who to contact. This following person will not release his email address until formal business is arranged.
Name:Frank Reed
Company: M&T Bank
E-mail: Contact Frank Reed (M&T Bank)
Office Phone:(609) 655-3074
Cell Phone:(609) 540-3074
Fax:(609) 409-6740
Address:101 Interchange Plaza, Suit 201, Cranbury, NJ, 08512
Another area in which I was able to look upon were former business owners in which I knew. Growing up around softball many of years I am familiar with many sports facility managers and or owners.
Name: Jillian Calloway
Address:
5 Star Athletics
29605 Thrasher Court
Mechanicsville, MD 20659
Phone:
301-440-3907
Email:
info@5starathletics.com
Sunday, March 29, 2009
Be a Leader
This weekend I was able to get home for a little down time with the family. I was not planning on using the tactics from HTWFNIP,but a situation occurred where I was able to take advantage of this opportunity. My sister and I are six years apart and fight non-stop, but this weekend she seemed to be very nice and appreciated me helping her with basketball. I started out by asking her how her season was going for AAU and she started to explain that her outside shot kept hitting rim. Once I shot around with her for a while I used the rule of the two yes's. I had asked if she was shooting past the rim, and she replied yes. I then asked if she was keeping her elbow up and following through, she also replied yes! I just so happened to make a comment about her bending her knees when she was shooting, and she didn't take it as a critic or order, but decided to make an adjustment and soon after she was hitting every outside shot. Therefore, I told her to keep up the good work and wished her good luck before leaving to return to school.
FYI--- Sunday afternoon she had a game and hit four 3's and had 21 points!!!!
FYI--- Sunday afternoon she had a game and hit four 3's and had 21 points!!!!
Monday, March 23, 2009
Sunday, March 22, 2009
Secret of Socrates/ Reporter/ Social Interactions
Secret of Socrates
When applying the Secret of Socrates this past week it seemed to work very well. I applied this technique to one of teammates during our tournament. Of course in softball or baseball you are bound to go through hitting slumps along the course of a season. Being a captain I noticed one of the girls on my team was having a very bad experience at the plate. I began to calm her down by asking her, “ Are you seeing the ball?” She responded, “Yes, but I’m not hitting it as hard as I would like to.” Then I asked, “Aren’t you happy with making solid contact rather then striking out?” She then responded, “Yes, absolutely, I know I can hit the ball I just can’t find the perfect hole.” I reminded her to keep her head up and to think positive. She then stood up and continued to focus on the game and her next at bat, in which she hit a double. As soon as the inning was over she thanked me for reminding her to stay positive, and not to dwell on the negative.
Social Interaction
My most successful interaction this week was at the Cheesecake Factory in Columbia. Several of my teammates and I had went out for some food around the peak time of dinner. Not to our knowledge we had a server who just started working there about three weeks ago wait on our table by himself. I noticed the young man having trouble organizing his note pad and remembering orders in which people had placed. So I tried remembering what Carnegie said about praising the improvements. At first he kept asking our drink order over and over again until he got the hang of it, and was able to refill our cups with out a reminder. So I praised him upon his improvement and asked if it would be easier for him to just look at the order instead of consistently trying to remember? He acknowledged me and simply replied that he never thought about doing it that way. Finally, once we received our bills I noticed I was not charged for any of my drinks and he told me my advice helped a lot.
Reporter
As far as the reporter interaction, I was able to get coverage of the softball tournament we hosted here two weeks ago. Michelle was a big help in getting reporters and photographers to our game and advised me that there will be more coverage during the season especially in conference. She also gave me her email address and told me to email her if I had any further questions.
When applying the Secret of Socrates this past week it seemed to work very well. I applied this technique to one of teammates during our tournament. Of course in softball or baseball you are bound to go through hitting slumps along the course of a season. Being a captain I noticed one of the girls on my team was having a very bad experience at the plate. I began to calm her down by asking her, “ Are you seeing the ball?” She responded, “Yes, but I’m not hitting it as hard as I would like to.” Then I asked, “Aren’t you happy with making solid contact rather then striking out?” She then responded, “Yes, absolutely, I know I can hit the ball I just can’t find the perfect hole.” I reminded her to keep her head up and to think positive. She then stood up and continued to focus on the game and her next at bat, in which she hit a double. As soon as the inning was over she thanked me for reminding her to stay positive, and not to dwell on the negative.
Social Interaction
My most successful interaction this week was at the Cheesecake Factory in Columbia. Several of my teammates and I had went out for some food around the peak time of dinner. Not to our knowledge we had a server who just started working there about three weeks ago wait on our table by himself. I noticed the young man having trouble organizing his note pad and remembering orders in which people had placed. So I tried remembering what Carnegie said about praising the improvements. At first he kept asking our drink order over and over again until he got the hang of it, and was able to refill our cups with out a reminder. So I praised him upon his improvement and asked if it would be easier for him to just look at the order instead of consistently trying to remember? He acknowledged me and simply replied that he never thought about doing it that way. Finally, once we received our bills I noticed I was not charged for any of my drinks and he told me my advice helped a lot.
Reporter
As far as the reporter interaction, I was able to get coverage of the softball tournament we hosted here two weeks ago. Michelle was a big help in getting reporters and photographers to our game and advised me that there will be more coverage during the season especially in conference. She also gave me her email address and told me to email her if I had any further questions.
Sunday, March 8, 2009
Social Interactions & Reporter Update !
This week I once again attempted to use the first six principles of “How to Win Friends and Influence People” on ten separate individuals. Dale Carnegie list those principles as:
- Become genuinely interested in other people
- Smile
- Use their name
- Be a good listener
- Talk in terms of their interests
- Sincerely make the other person feel important
1.The first individual in which I attempted to use the six principles on was a worker at Yankee Candle in Columbia Mall. I am a consisted shopper at Yankee Candle because I love the smell of their scented fragrances. Kim was a great help to me as I entered the store. I was unaware of what her name was at first because it was covered by her sweater, but as the conversation carried out she had mentioned the fact that she always notices me as I come in. Overall, Kim persuaded me to try a different fragrance and throughout our interaction I felt more comfortable in her judgment. I received 20% off of my total bill because Kim used her employee discount.
2.The second interaction in which I used the six principles was on one of the workers in the Administration Building. I greeted Karen with a hello and a smile, asking how her day was going and if her son was feeling any better. I do not know Karen personally, but I always get lunch from the Admin building so we are acquainted with one another. She appreciated the fact that I acknowledged how her son was and gave me my food as soon as possible. This interaction was very simple for me because I was able to communicate with her from the previous interaction we had the day before.
3.The third interaction was with one of my teachers from last semester. I just happened to see Professor Thomas walking through the commons and stopped to say hello, to congratulate him on the article in the school paper. Professor Thomas was ranked one of the highest teachers on rate my professor.com. He seemed very overwhelmed with joy because he did not know about the article publish in the paper. He continued to explain that my class was one of the most exciting for him because our input was priceless and it made his job more enjoyable to teach. I felt like this interaction brightened Professor Thomas’s day.
4.The fourth interaction I had was with Maxwell at T-Mobile. Prior to entering the store I had woken up to a split charger that no longer functioned. I was in a very bad mood and was not able to use my phone because it never fully charged. As I got to the store I realized it was no one’s fault, but things continued to happen that escalated my anger. After sitting in a line that was out the door, I approached the register and began to explain my frustration. For a moment Maxwell seemed overwhelmed, so I took a step back and started the conversation over again. I used his name and asked how is day was going. He seemed much more comfortable at that point and assisted me further with the replacement of my charger for free. If I wouldn’t have calmed down I feel like I would have had to buy a brand new charger.
5.The fifth interaction I had was with my mother. Although I attempted this previously last week I thought I'd give it another try. Only this time I needed to make my interaction convincing, in order for her to get me my new phone. At first it seemed like a normal conversation between my mother and I, but I started to ask several questions about work and how her promotion was going. She seemed very engaged in our conversation so I continued to carry on the topic of work. My mother was telling me how her boss bought a new phone and was clueless on how to use it. I knew right then and there I was able to get my point across. I pretended to by very sympathetic toward my mothers boss, saying that technology is getting more and more advanced maybe one day I will not be able to understand the cell phone world.Then I acted shocked and excited telling my mother that my contracted had ended and I was able to get a new phone on the 7th.She looked at me with a smile and said it was very coincidental and that she would be more then willing to take me. I feel as if continuing the conversation of work led me to getting what I wanted initially.
6.The sixth interaction happened in line at Rite-Aid when my team traveled to Farmville, Va. There were several girls on my team who were extremely sick and could not stop coughing. In line at the store I had several boxes of cough medicine, cough drops, and ginger ale. Mabel, an older woman standing behind me in line noticed the materials in which I was holding. She informed me that chicken broth was the best remedy for a sore throat and that plenty of Vitamin C would be the best bet to getting better. Throughout our conversation I found out that she use to be a stay at home nurse for 27 years before retiring. Overall, Mabel was initially the one who started the interaction, but we both became genuinely interested in one another.
7.The seventh interaction was with my cousin’s co-worker at Champs. Brandy is a very upbeat individual and has similar style to me. So every time I go in the store I usually look for her because she knows what is in and what I would be interested in buying. This time I was unable to talk to Brandy so she gave me to Erik. I shook his hand and asked how he liked working at Champs and if he got along with Brandy and my cousin. He answered all of my questions and knew exactly who I was. He explained to me that we went to middle school together and has been to a couple of my college games. Unaware of this information I told him to come by this season and to say hello afterward. I look forward to another interaction with Erik after a game here at UMBC.
8.The eighth interaction was with my sport academic adviser. Lauren is a very quiet individual who would do just about anything for anyone. During my meeting it looked like she was having a bad day so I took the time after my meeting to discuss her weekend and if she did anything interesting. She was very indulged in our conversation that she realized she was late for another meeting with her boss and asked if we could continue our conversation the following week. Therefore, although she was not in the best mood prior to our conversation she left her office smiling.
9.The ninth interaction was with an online support operator who had to assist me with connecting to the internet.Last week I was unable to connect to the internet and Don was a great help to me, but the problem occurred again. I was very annoyed at the fact that I had to continuously call a hot line number for my computer to operate.I remember the book advising us to act as if the person can hear the lavish in our voice. I spoke with a young lady by the name of Nomi. She assisted me in every way possible and allowed for me to have total access to the internet.She mentioned how lovely it was to have a friendly voice on the other side of the line. I encouraged Nomi that her night would get better and made her feel extremely important to me for suggesting the appropriate procedures in fixing my internet access.
10.My final interaction was with my grandmother. I always try to see my grandparents as often as possible because they are never able to leave their home. I used the principles with my grandmother and she loved it. She felt as if I was truly interested in her cooking shows and knitting projects she had started. At the end of our conversation I had asked my grandmother if she owned a cell phone or attempted to use one before. My grandmother admitted to not owning a cell phone and not ever wanting to have one. She says they are to addicting and a waste of money. If I had to put my grandmother on the TALC I would say she is definitely a laggard.
Using the principles of HTWFAIP and the Mark Twain press relations advice quote, I found a journalist from the Weekly Retriever, named Michelle McCoy and created a positive relationship with her. I advised Michelle that the Softball team here at UMBC will be home for the entire month of March and it would great if a writer or photographer would come to a couple of games to see what was going on. I spoke with Michelle face to face on Thursday and was advised that a school photographer and reporter would be covering the five games hosted here at UMBC on March 6th,7th,and 8th. To my surprise, I was one of the players in which the reporter interviewed after this weeks tournament. Having this social interaction with Michelle I feel as if the softball team received immediate coverage in the school paper.
- Become genuinely interested in other people
- Smile
- Use their name
- Be a good listener
- Talk in terms of their interests
- Sincerely make the other person feel important
1.The first individual in which I attempted to use the six principles on was a worker at Yankee Candle in Columbia Mall. I am a consisted shopper at Yankee Candle because I love the smell of their scented fragrances. Kim was a great help to me as I entered the store. I was unaware of what her name was at first because it was covered by her sweater, but as the conversation carried out she had mentioned the fact that she always notices me as I come in. Overall, Kim persuaded me to try a different fragrance and throughout our interaction I felt more comfortable in her judgment. I received 20% off of my total bill because Kim used her employee discount.
2.The second interaction in which I used the six principles was on one of the workers in the Administration Building. I greeted Karen with a hello and a smile, asking how her day was going and if her son was feeling any better. I do not know Karen personally, but I always get lunch from the Admin building so we are acquainted with one another. She appreciated the fact that I acknowledged how her son was and gave me my food as soon as possible. This interaction was very simple for me because I was able to communicate with her from the previous interaction we had the day before.
3.The third interaction was with one of my teachers from last semester. I just happened to see Professor Thomas walking through the commons and stopped to say hello, to congratulate him on the article in the school paper. Professor Thomas was ranked one of the highest teachers on rate my professor.com. He seemed very overwhelmed with joy because he did not know about the article publish in the paper. He continued to explain that my class was one of the most exciting for him because our input was priceless and it made his job more enjoyable to teach. I felt like this interaction brightened Professor Thomas’s day.
4.The fourth interaction I had was with Maxwell at T-Mobile. Prior to entering the store I had woken up to a split charger that no longer functioned. I was in a very bad mood and was not able to use my phone because it never fully charged. As I got to the store I realized it was no one’s fault, but things continued to happen that escalated my anger. After sitting in a line that was out the door, I approached the register and began to explain my frustration. For a moment Maxwell seemed overwhelmed, so I took a step back and started the conversation over again. I used his name and asked how is day was going. He seemed much more comfortable at that point and assisted me further with the replacement of my charger for free. If I wouldn’t have calmed down I feel like I would have had to buy a brand new charger.
5.The fifth interaction I had was with my mother. Although I attempted this previously last week I thought I'd give it another try. Only this time I needed to make my interaction convincing, in order for her to get me my new phone. At first it seemed like a normal conversation between my mother and I, but I started to ask several questions about work and how her promotion was going. She seemed very engaged in our conversation so I continued to carry on the topic of work. My mother was telling me how her boss bought a new phone and was clueless on how to use it. I knew right then and there I was able to get my point across. I pretended to by very sympathetic toward my mothers boss, saying that technology is getting more and more advanced maybe one day I will not be able to understand the cell phone world.Then I acted shocked and excited telling my mother that my contracted had ended and I was able to get a new phone on the 7th.She looked at me with a smile and said it was very coincidental and that she would be more then willing to take me. I feel as if continuing the conversation of work led me to getting what I wanted initially.
6.The sixth interaction happened in line at Rite-Aid when my team traveled to Farmville, Va. There were several girls on my team who were extremely sick and could not stop coughing. In line at the store I had several boxes of cough medicine, cough drops, and ginger ale. Mabel, an older woman standing behind me in line noticed the materials in which I was holding. She informed me that chicken broth was the best remedy for a sore throat and that plenty of Vitamin C would be the best bet to getting better. Throughout our conversation I found out that she use to be a stay at home nurse for 27 years before retiring. Overall, Mabel was initially the one who started the interaction, but we both became genuinely interested in one another.
7.The seventh interaction was with my cousin’s co-worker at Champs. Brandy is a very upbeat individual and has similar style to me. So every time I go in the store I usually look for her because she knows what is in and what I would be interested in buying. This time I was unable to talk to Brandy so she gave me to Erik. I shook his hand and asked how he liked working at Champs and if he got along with Brandy and my cousin. He answered all of my questions and knew exactly who I was. He explained to me that we went to middle school together and has been to a couple of my college games. Unaware of this information I told him to come by this season and to say hello afterward. I look forward to another interaction with Erik after a game here at UMBC.
8.The eighth interaction was with my sport academic adviser. Lauren is a very quiet individual who would do just about anything for anyone. During my meeting it looked like she was having a bad day so I took the time after my meeting to discuss her weekend and if she did anything interesting. She was very indulged in our conversation that she realized she was late for another meeting with her boss and asked if we could continue our conversation the following week. Therefore, although she was not in the best mood prior to our conversation she left her office smiling.
9.The ninth interaction was with an online support operator who had to assist me with connecting to the internet.Last week I was unable to connect to the internet and Don was a great help to me, but the problem occurred again. I was very annoyed at the fact that I had to continuously call a hot line number for my computer to operate.I remember the book advising us to act as if the person can hear the lavish in our voice. I spoke with a young lady by the name of Nomi. She assisted me in every way possible and allowed for me to have total access to the internet.She mentioned how lovely it was to have a friendly voice on the other side of the line. I encouraged Nomi that her night would get better and made her feel extremely important to me for suggesting the appropriate procedures in fixing my internet access.
10.My final interaction was with my grandmother. I always try to see my grandparents as often as possible because they are never able to leave their home. I used the principles with my grandmother and she loved it. She felt as if I was truly interested in her cooking shows and knitting projects she had started. At the end of our conversation I had asked my grandmother if she owned a cell phone or attempted to use one before. My grandmother admitted to not owning a cell phone and not ever wanting to have one. She says they are to addicting and a waste of money. If I had to put my grandmother on the TALC I would say she is definitely a laggard.
Using the principles of HTWFAIP and the Mark Twain press relations advice quote, I found a journalist from the Weekly Retriever, named Michelle McCoy and created a positive relationship with her. I advised Michelle that the Softball team here at UMBC will be home for the entire month of March and it would great if a writer or photographer would come to a couple of games to see what was going on. I spoke with Michelle face to face on Thursday and was advised that a school photographer and reporter would be covering the five games hosted here at UMBC on March 6th,7th,and 8th. To my surprise, I was one of the players in which the reporter interviewed after this weeks tournament. Having this social interaction with Michelle I feel as if the softball team received immediate coverage in the school paper.
Sledding Survey Website
Sledding Survey Website
This is the website for the sledding survey although the answers could not be posted within the lines. Therefore, the following link is directed to my answer's.
Survey Answers
This is the website for the sledding survey although the answers could not be posted within the lines. Therefore, the following link is directed to my answer's.
Survey Answers
Thursday, March 5, 2009
Monday, March 2, 2009
Sledding Survey
The following form submission was sent.
Name: Amanda Fefel
URL: amf1@umbc.edu
From: Baltimore, MD
Referral: Blog
VisitedTossingGames: No
Type: New Hill Submittal
State: Maryland
City: Catonsville
County: Balitmore
Land: School
Property: Public Property
Permission: Yes
Designated: No
Turf: Grass
Slope: 45 degrees
Length: 200 - 300 ft. long
Accessible: Yes
Parking: No
Texture: Bumpy
Hazards: No
Crowds: Large
Photo: No
Specific Location, Comments, etc.: Near CCBC prior to entering the campus!
subject: Sledding Location Submittal
Name: Amanda Fefel
URL: amf1@umbc.edu
From: Baltimore, MD
Referral: Blog
VisitedTossingGames: No
Type: New Hill Submittal
State: Maryland
City: Catonsville
County: Balitmore
Land: School
Property: Public Property
Permission: Yes
Designated: No
Turf: Grass
Slope: 45 degrees
Length: 200 - 300 ft. long
Accessible: Yes
Parking: No
Texture: Bumpy
Hazards: No
Crowds: Large
Photo: No
Specific Location, Comments, etc.: Near CCBC prior to entering the campus!
subject: Sledding Location Submittal
Marketing Budget over the course of a Year!
Marketing Budget
I was not able to post this in a Power Point Slide. I will figure out how it should be done and fix it!
I was not able to post this in a Power Point Slide. I will figure out how it should be done and fix it!
Interactions & Reporter Interaction
This week I once again attempted to use the first six principles of “How to Win Friends and Influence People” on ten separate individuals. Dale Carnegie list those principles as:
- Become genuinely interested in other people
- Smile
- Use their name
- Be a good listener
- Talk in terms of their interests
- Sincerely make the other person feel important
1.The first individual in which I attempted to use the six principles on was a worker at Yankee Candle in Columbia Mall. I am a consisted shopper at Yankee Candle because I love the smell of their scented fragrances. Kim was a great help to me as I entered the store. I was unaware of what her name was at first because it was covered by her sweater, but as the conversation carried out she had mentioned the fact that she always notices me as I come in. Overall, Kim persuaded me to try a different fragrance and throughout our interaction I felt more comfortable in her judgment. I received 20% off of my total bill because Kim used her employee discount.
2.The second interaction in which I used the six principles was on one of the workers in the Administration Building. I greeted Karen with a hello and a smile, asking how her day was going and if her son was feeling any better. I do not know Karen personally, but I always get lunch from the Admin building so we are acquainted with one another. She appreciated the fact that I acknowledged how her son was and gave me my food as soon as possible. This interaction was very simple for me because I was able to communicate with her from the previous interaction we had the day before.
3.The third interaction was with one of my teachers from last semester. I just happened to see Professor Thomas walking through the commons and stopped to say hello, to congratulate him on the article in the school paper. Professor Thomas was ranked one of the highest teachers on rate my professor.com. He seemed very overwhelmed with joy because he did not know about the article publish in the paper. He continued to explain that my class was one of the most exciting for him because our input was priceless and it made his job more enjoyable to teach. I felt like this interaction brightened Professor Thomas’s day.
4.The fourth interaction I had was with Maxwell at T-Mobile. Prior to entering the store I had woken up to a split charger that no longer functioned. I was in a very bad mood and was not able to use my phone because it never fully charged. As I got to the store I realized it was no one’s fault, but things continued to happen that escalated my anger. After sitting in a line that was out the door, I approached the register and began to explain my frustration. For a moment Maxwell seemed overwhelmed, so I took a step back and started the conversation over again. I used his name and asked how is day was going. He seemed much more comfortable at that point and assisted me further with the replacement of my charger for free. If I wouldn’t have calmed down I feel like I would have had to buy a brand new charger.
5.The fifth interaction I had was with my mother. Although I never call my mother by her real name she felt very creped out when I did. She kept asking me if I was up to no good and was wondering if she should be worried. I explained to her after our interaction that it was for a class assignment and the general idea of what had to be done. She expressed that it was a great overall concept, but did not really feel influenced by me because we are so close. I asked her simple questions that would help me further on when I had to use these principles with other people.
6.The sixth interaction happened in line at Rite-Aid when my team traveled to Farmville, Va. There were several girls on my team who were extremely sick and could not stop coughing. In line at the store I had several boxes of cough medicine, cough drops, and ginger ale. Mabel, an older woman standing behind me in line noticed the materials in which I was holding. She informed me that chicken broth was the best remedy for a sore throat and that plenty of Vitamin C would be the best bet to getting better. Throughout our conversation I found out that she use to be a stay at home nurse for 27 years before retiring. Overall, Mabel was initially the one who started the interaction, but we both became genuinely interested in one another.
7.The seventh interaction was with my cousin’s co-worker at Champs. Brandy is a very upbeat individual and has similar style to me. So every time I go in the store I usually look for her because she knows what is in and what I would be interested in buying. This time I was unable to talk to Brandy so she gave me to Erik. I shook his hand and asked how he liked working at Champs and if he got along with Brandy and my cousin. He answered all of my questions and knew exactly who I was. He explained to me that we went to middle school together and has been to a couple of my college games. Unaware of this information I told him to come by this season and to say hello afterward. I look forward to another interaction with Erik after a game here at UMBC.
8.The eighth interaction was with my sport academic adviser. Lauren is a very quiet individual who would do just about anything for anyone. During my meeting it looked like she was having a bad day so I took the time after my meeting to discuss her weekend and if she did anything interesting. She was very indulged in our conversation that she realized she was late for another meeting with her boss and asked if we could continue our conversation the following week. Therefore, although she was not in the best mood prior to our conversation she left her office smiling.
9.The ninth interaction was with an online support operator who had to assist me with connecting to the internet. Don was very helpful with assisting me and was able to identify the problem rite away. I asked him how his night was going and where his office was located. He enlightened me that his office was located in Denver and that his night was very busy. He receives calls from all over asking various questions as why their computer is not working correctly. I wished him a good night and I hoped things got better for him. This interaction wasn’t the best way to communicate and get to know someone because it is kind of impersonal not being face to face.
10.My final interaction was with my grandmother. I always try to see my grandparents as often as possible because they are never able to leave their home. I used the principles with my grandmother and she loved it. She felt as if I was truly interested in her cooking shows and knitting projects she had started. At the end of our conversation I had asked my grandmother if she owned a cell phone or attempted to use one before. My grandmother admitted to not owning a cell phone and not ever wanting to have one. She says they are to addicting and a waste of money. If I had to put my grandmother on the TALC I would say she is definitely a laggard.
Using the principles of HTWFAIP and the Mark Twain press relations advice quote, I found a journalist from the Weekly Retriever, named Michelle McCoy and created a positive relationship with her. I advised Michelle that the Softball team here at UMBC will be home for the entire month of March and it would great if a writer or photographer would come to a couple of games to see what was going on. So far I have not received a response.
- Become genuinely interested in other people
- Smile
- Use their name
- Be a good listener
- Talk in terms of their interests
- Sincerely make the other person feel important
1.The first individual in which I attempted to use the six principles on was a worker at Yankee Candle in Columbia Mall. I am a consisted shopper at Yankee Candle because I love the smell of their scented fragrances. Kim was a great help to me as I entered the store. I was unaware of what her name was at first because it was covered by her sweater, but as the conversation carried out she had mentioned the fact that she always notices me as I come in. Overall, Kim persuaded me to try a different fragrance and throughout our interaction I felt more comfortable in her judgment. I received 20% off of my total bill because Kim used her employee discount.
2.The second interaction in which I used the six principles was on one of the workers in the Administration Building. I greeted Karen with a hello and a smile, asking how her day was going and if her son was feeling any better. I do not know Karen personally, but I always get lunch from the Admin building so we are acquainted with one another. She appreciated the fact that I acknowledged how her son was and gave me my food as soon as possible. This interaction was very simple for me because I was able to communicate with her from the previous interaction we had the day before.
3.The third interaction was with one of my teachers from last semester. I just happened to see Professor Thomas walking through the commons and stopped to say hello, to congratulate him on the article in the school paper. Professor Thomas was ranked one of the highest teachers on rate my professor.com. He seemed very overwhelmed with joy because he did not know about the article publish in the paper. He continued to explain that my class was one of the most exciting for him because our input was priceless and it made his job more enjoyable to teach. I felt like this interaction brightened Professor Thomas’s day.
4.The fourth interaction I had was with Maxwell at T-Mobile. Prior to entering the store I had woken up to a split charger that no longer functioned. I was in a very bad mood and was not able to use my phone because it never fully charged. As I got to the store I realized it was no one’s fault, but things continued to happen that escalated my anger. After sitting in a line that was out the door, I approached the register and began to explain my frustration. For a moment Maxwell seemed overwhelmed, so I took a step back and started the conversation over again. I used his name and asked how is day was going. He seemed much more comfortable at that point and assisted me further with the replacement of my charger for free. If I wouldn’t have calmed down I feel like I would have had to buy a brand new charger.
5.The fifth interaction I had was with my mother. Although I never call my mother by her real name she felt very creped out when I did. She kept asking me if I was up to no good and was wondering if she should be worried. I explained to her after our interaction that it was for a class assignment and the general idea of what had to be done. She expressed that it was a great overall concept, but did not really feel influenced by me because we are so close. I asked her simple questions that would help me further on when I had to use these principles with other people.
6.The sixth interaction happened in line at Rite-Aid when my team traveled to Farmville, Va. There were several girls on my team who were extremely sick and could not stop coughing. In line at the store I had several boxes of cough medicine, cough drops, and ginger ale. Mabel, an older woman standing behind me in line noticed the materials in which I was holding. She informed me that chicken broth was the best remedy for a sore throat and that plenty of Vitamin C would be the best bet to getting better. Throughout our conversation I found out that she use to be a stay at home nurse for 27 years before retiring. Overall, Mabel was initially the one who started the interaction, but we both became genuinely interested in one another.
7.The seventh interaction was with my cousin’s co-worker at Champs. Brandy is a very upbeat individual and has similar style to me. So every time I go in the store I usually look for her because she knows what is in and what I would be interested in buying. This time I was unable to talk to Brandy so she gave me to Erik. I shook his hand and asked how he liked working at Champs and if he got along with Brandy and my cousin. He answered all of my questions and knew exactly who I was. He explained to me that we went to middle school together and has been to a couple of my college games. Unaware of this information I told him to come by this season and to say hello afterward. I look forward to another interaction with Erik after a game here at UMBC.
8.The eighth interaction was with my sport academic adviser. Lauren is a very quiet individual who would do just about anything for anyone. During my meeting it looked like she was having a bad day so I took the time after my meeting to discuss her weekend and if she did anything interesting. She was very indulged in our conversation that she realized she was late for another meeting with her boss and asked if we could continue our conversation the following week. Therefore, although she was not in the best mood prior to our conversation she left her office smiling.
9.The ninth interaction was with an online support operator who had to assist me with connecting to the internet. Don was very helpful with assisting me and was able to identify the problem rite away. I asked him how his night was going and where his office was located. He enlightened me that his office was located in Denver and that his night was very busy. He receives calls from all over asking various questions as why their computer is not working correctly. I wished him a good night and I hoped things got better for him. This interaction wasn’t the best way to communicate and get to know someone because it is kind of impersonal not being face to face.
10.My final interaction was with my grandmother. I always try to see my grandparents as often as possible because they are never able to leave their home. I used the principles with my grandmother and she loved it. She felt as if I was truly interested in her cooking shows and knitting projects she had started. At the end of our conversation I had asked my grandmother if she owned a cell phone or attempted to use one before. My grandmother admitted to not owning a cell phone and not ever wanting to have one. She says they are to addicting and a waste of money. If I had to put my grandmother on the TALC I would say she is definitely a laggard.
Using the principles of HTWFAIP and the Mark Twain press relations advice quote, I found a journalist from the Weekly Retriever, named Michelle McCoy and created a positive relationship with her. I advised Michelle that the Softball team here at UMBC will be home for the entire month of March and it would great if a writer or photographer would come to a couple of games to see what was going on. So far I have not received a response.
Traffic To Blog
To increase traffic to my blog, I posted a link on Facebook allowing only my immediate friends to view the website.
The link is posted under my contact information along with my UMBC email address.
The link is posted under my contact information along with my UMBC email address.
Re-Calculated Value
This is as of Sunday, March 1st according to Yahoo Finance.
Apple:
Apple's Current Enterprise Value: $79,535,020,500
$89.31 per share X 890,550,000 shares
Microsoft:
Microsoft's Current Enterprise Value: $143,573,500,000
$16.15 per share X 8.89 Billion Shares
Microsoft's value increased by about $121,000,000,000.
Microsoft's current enterprise value is greater than Apple's by 180.5%
Apple:
Apple's Current Enterprise Value: $79,535,020,500
$89.31 per share X 890,550,000 shares
Microsoft:
Microsoft's Current Enterprise Value: $143,573,500,000
$16.15 per share X 8.89 Billion Shares
Microsoft's value increased by about $121,000,000,000.
Microsoft's current enterprise value is greater than Apple's by 180.5%
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